Our policy lasts 30 days. If 30 days have gone by since your purchase, we do not offer a refund or exchange. However, please contact us with questions and concerns to see how we may help you.
Once you have contacted Home Sew Beautiful for approval of a return, include a copy of your purchase receipt so we can identify your order. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted.
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. There is often some processing time before a refund is posted. After checking with your credit card company or bank due to not seeing your refund posted, please contact us at firstname.lastname@example.org.
To return your product, you should mail your product to: 411 East Front Street Lynden Washington US 98264
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.